Privacy Policy
A legal disclaimer
Effective date: 11/11/2025
1. Information We Collect
We collect information that you provide directly to us when you request a service, such as:
• Contact Information: Name, physical address, email address, and phone number.
• Service Details: Information regarding your specific equipment, appliances, or service history.
• Payment Information: Details required to process transactions (typically handled through secure third-party processors such as Clover).
2. How We Use Your Information
We use the information we collect to:
• Schedule and fulfill service requests.
• Provide technical support and follow-up communication.
• Process payments and issue invoices.
• Comply with legal and tax obligations, such as IRS reporting.
3. Sharing of Information
We do not sell your personal information. We may share your data with:
• Service Providers: Third-party tools used for scheduling, dispatching, or payment processing.
• Legal Requirements: If required by law or to protect our rights in West Virginia or federal jurisdictions.
4. Data Security
We implement reasonable security measures to protect your data from unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices
You may contact us at any time to update your information or opt out of marketing communications.
6. Contact Us
If you have questions about this policy, please contact us at:
Hillbilly Appliance and Refrigeration Services LLC
PO Box 124
Davin, WV 25617
(304) 928-5044